If your order was cancelled before it was processed, any authorization holds will be released within 1–5 business days depending on your bank.
If the order was cancelled after payment was processed, a refund will be issued. The fee depends on how far along your order was: no fee if we hadn't yet placed your order with the supplier, and a 10% cancellation fee (based on the part price you actually paid, after any coupon) once the order was placed but before it shipped. Once an order has shipped, it can no longer be cancelled — it would go through our return process instead, with a 25% restocking fee.
If you have questions about your specific situation, contact us at: • Phone: 1-844-XPARTS-1 • Email: support@expediaparts.com • Hours: Mon–Fri 9am–7pm EST, Sat 11am–4pm EST