What happens next depends on when the cancellation is made relative to your order's processing status.
Cancelled before we place your order with the supplier (while it's still being processed): • You'll receive a full refund to your original payment method. • Refunds typically appear within 3–5 business days, depending on your bank or card issuer.
Cancelled after we've placed your order with the supplier, but before it ships: • A 10% cancellation fee applies, based on the part price you actually paid (after any coupon). • The remaining balance will be refunded to your original payment method within 3–5 business days.
Order already shipped: • Unfortunately, cancellation is no longer possible once the order is in transit. You will need to receive the delivery and contact us to initiate a return.
Note: Refunds are issued to the original payment method only. Cash receipt refunds are not available.
If you have questions about your specific situation, our team is here to help at 1-844-XPARTS-1 (Mon–Fri 9am–7pm EST, Sat 11am–4pm EST) or support@expediaparts.com.