To cancel your order, contact us as quickly as possible — time matters, since orders can move into processing and shipping quickly.
- Phone: 1-844-XPARTS-1, Mon–Fri 9am–7pm EST, Sat 11am–4pm EST (fastest option)
- Email: support@expediaparts.com
Have your order number ready when you reach out.
Here's what to expect based on when you cancel:
- Before we place your order with the supplier (while it's still being processed): Full refund to your original payment method — no cancellation fee.
- After we've placed your order with the supplier, but before it ships: A 10% cancellation fee applies, based on the part price you actually paid (after any coupon). The remainder will be refunded.
- After the order has shipped: The order cannot be cancelled. You'll need to receive the delivery and initiate a return, and a 25% restocking fee applies to returned parts.
If your part arrived damaged or defective, we sent the wrong part, or we're late shipping it, you get a full refund with no fee. See our [Cancellation & Returns policy](/cancellation-policy) for the full details.
Note: Cash receipt refunds are not available. Refunds are issued to the original payment method only.