Yes, in most cases you can cancel your order — the sooner you reach out, the better.
- Before we place your order with the supplier: You're eligible for a full refund — no cancellation fee. This is the window while your order is still being processed on our end.
- After we've placed your order with the supplier, but before it ships: A 10% cancellation fee applies, based on the part price you actually paid (after any coupon). The rest is refunded to your original payment method.
- After the order has shipped: We are unable to cancel the order at that point. You would need to receive the delivery and go through our return process. A 25% restocking fee applies to returned parts.
If your part arrived damaged or defective, we sent the wrong part, or we're late shipping it, you get a full refund with no fee. See our [Cancellation & Returns policy](/cancellation-policy) for the full details.
Important: A 25% restocking fee applies to all returned parts. Please also note that parts ordered due to customer error or misdiagnosed fitment are non-refundable.
To request a cancellation, contact us as soon as possible at 1-844-XPARTS-1 (Mon–Fri 9am–7pm EST, Sat 11am–4pm EST) or support@expediaparts.com.
